RV rental in Santa Clarita
from €40.14/night

Cruise America C-30, Los Angeles, written on 4 months ago

Nothing to say, everything went without a hitch

Cruise America C-30, Los Angeles, written on 4 months ago

The handover went very well with the friendly staff. Unfortunately, the camper was getting on a bit. Some things were defective or didn't work properly. The cleanliness could also have been better. The camper/Ford's engine ran well.

Cruise America C-30, Los Angeles, written on 4 months ago

We rented a motorhome for a tour. We had a fairly new motorhome but, despite this, there were some flaws. The connection of the water hose was broken and the motorhome was not completely clean. The textiles (especially the sleeping bags) we rented with it were old so they did not feel clean. During our trip, the luggage compartment key broke. We had to replace it but were not refunded the cost. Spare keys are not provided. Tip: we also missed a dustpan and brush in the motorhome as well as blocks to straighten the motorhome. It would be nice if Cruise Aerica added this as standard. During our trip, we found out that the Zero Damage Plan was charged unsolicited. We contacted our travel agent about this and the advice was to contact the rental station ourselves. Given the language barrier, we left it at that. Basically, collection and return went smoothly. The 'mediocre' rating is based on the unsolicited charging of the Zero Damage Plan and the drop-off location in Denver. The drop-off location is far outside the city, Ubers are therefore poorly available. The staff were extremely helpful and arranged a taxi for us. Unfortunately, the taxi driver turned out to be not very reliable and we had to pay an awful lot of money. We had a nice trip and the motorhome was otherwise fine. Fine freezer and fridge, no motor defects and more than enough storage space.

Cruise America C-25, Los Angeles, written on 5 months ago

we got lucky and received a new vehicle (only 2000 miles). had a flat and costumer service was excellent. added another 8000 miles on our ten weeks trip. Best choice ever!

Cruise America C-21, Los Angeles, written on 5 months ago

The vehicle technology resembled that of the 1999 motorhome, with some of the interior fittings coming loose and the gas cooker not working at all. The petrol consumption and therefore CO2 emissions were a minor disaster. To put it in a nutshell, I won't be booking it again. It should also be mentioned that many campsites in the south-western states are not in good condition, nor are the roads. The whole thing was a really nerve-wracking journey.

Cruise America C-25, Los Angeles, written on 6 months ago

Aged and poorly finished. But it's probably also down to how we tenants deal with it. So everything is ok

El Monte Class C Family Sleeper [FS], Los Angeles, written on 4 months ago

The camper was for 7 people, but only 4 adults could actually sleep in it. The other 3 berths were for (small) children. We had a 1.75-year-old adolescent with us and he couldn't actually sleep normally. There were also only 6 seats. Camper makes a lot of noise while driving. Little cleverness in the camper in cupboards and fridges to keep things in place. Every time the fridge or a cupboard opened after a drive, you had to be careful not to drop anything because it had moved while driving. Picking up the motorhome was a drama. We had made an appointment at 13:00. It took over 3 hours before we could leave. The camper was not ready yet, all the extra stuff ordered (blankets, kitchen stuff etc) were not there yet etc etc. It just wasn't prepared. And it wasn't just us, there were several families waiting. On the other hand, the return was quick. Partly because we also had VIP insurance, so they didn't have to check anything with us. Once again, we saw families who had been waiting a long time to collect their vehicles. In short, we had an excellent tour with the motorhome. El Monte (supplier motorhome) could prepare eea better. The camper could be furnished a bit smarter (doesn't have to be luxurious, but smarter) and there should be clear communication about the furnishing and the number of persons that can travel with it.

El Monte Class C Small [C], Los Angeles, written on 5 months ago

Everything went well Good welcome We had a larger motorhome than we had expected, which surprised us at first, but it was a good thing because it was more comfortable and the roads in the USA are suitable for large vehicles. I would recommend this very professional rental company.

El Monte Class C Medium [D], Los Angeles, written on 7 months ago

The four of us spent almost three weeks travelling from LA to San Francisco in the C Medium. The pick-up in LA was a bit slow and not very engaging, during the journey we noticed a few things that could have been explained better (using the oven, switching on the interior lighting). There was still hair in the shower cubicle from the previous driver, otherwise the cleanliness was okay. The vehicle itself was very loud/roaring/rattling, so that conversations while driving on the motorway were hardly possible. The water pump felt almost louder than the generator, which made it quite unpleasant to use in the evening. One evening the side door wouldn't open (key broken) and the 24-hour emergency service still hasn't answered the phone (instead, the hotline on the back of the spare wheel was answered by a hostess service or similar). However, the staff were contactable by email and we were able to have the lock replaced in Las Vegas. The local employee was great and really quick to help. Overall, the motorhome didn't make the newest impression and we had the feeling that it was almost falling apart a little. Nevertheless, the trip through the USA was very nice and the size of the campervan is great for four people.

El Monte Class C Large [T], Los Angeles, written on 8 months ago

I was very satisfied with my experience and the vehicle, apart from some unpleasant bearing noises for a very recent vehicle.

El Monte Class B Small [B], Los Angeles, written on about 1 year ago

Difficult to assess. We had a great trip thanks to the B-class van we hired. The plus points : - great team - assistance available and attentive to finding solutions - commercial gesture granted at the end of the rental period following the problems encountered The minuses : - despite the low mileage of the van (48,000km), a lot of things should be fixed: torn mosquito net, damaged furniture, etc. - hose to fill the water tank not watertight, need to sponge every 4 seconds to avoid flooding the van (impossible to do alone) - Engine overheating after a few days (not serious) - Key problem (impossible to turn the engine on or off, solved in a few hours by the local agency in Las Vegas) - Very limited kitchen kit (better to buy it yourself on the spot, it will cost less) - Very brief explanations: no indication of the spirit level or the wheel chocks, no real demonstration to the end (either for the water connection or the oil changes), so you have to adapt a bit on your own as you go along.

El Monte Class C Medium [D], Los Angeles, written on about 2 years ago

An unforgettable experience

Kuga Camper, Los Angeles, written on about 2 years ago

Gearbox problems Water pump switch broken Propane gas leak Received old campervan. Problems with gearbox right on the first day. It was stuck with a rubber band that was snapped. As it was the weekend, we were stuck in Santa Maria for 3 days because no mechanic could come. Hotel costs were not reimbursed despite 2 promises. No compensation for the distress we suffered except refund of rent for the 3 days we could not use the motorhome. Not a very customer-friendly company. Some goodwill would have seemed justified to us. But alas... We will not rent a motorhome here in the future if they do not substantially improve their motorhomes and service.

Kuga Camper, Los Angeles, written on about 2 years ago

Great service, experience I will repeat with Travellers.

Kuga Camper, Los Angeles, written on over 2 years ago

Good service, both from Travellers Autobarn and from camperdays. Everything worked perfectly. The cars are a bit older and already have some miles on them, but you can drive unlimited miles yourself. The solar on the roof was great, so it was possible to stay overnight independently of campsites, which worked very well.

Kuga Camper, Los Angeles, written on almost 3 years ago

We had an old version and the windows were manual. We had to clean it up again because there were a few things sticking on the dashboard and in the door pockets. The previous tenants must have spilt a drink because there were splashes everywhere. On the other hand, the people at the agency were very pleasant.